by jregist
2. December 2009 05:50
Although we do not have that many people in our IT organization (maybe 40 or so), many of the typical challenges exist. One of the things that I'm most fascinated by is how you need to modify or supplement your typical approaches to managing people and projects to meet the special challenges presented by managing technology and information professionals. Two articles by Jeff Ello do agreat job of summarizing these challenges. Be sure and read his first article, "The unspoken truth about managing geeks" first, and then check out "Opinion: The unspoken truth about why your IT sucks" at http://www.computerworld.com/s/article/9141609/Opinion. The link to the first article is at the top of the page.
I'm not sure how I feel about the whole issue. I know that in a situation where you have IT pros spread out across the country or the world in multiple offices, there are some very unique challenges to handling not just the management issues but communication as well. I think that one of the things that's particularly important is to have a CIO and IT directors that are good at negotiating the relationship between IT and the local office management. Keeping a focus on the business practices while simultaneously maintaining hands-on technology and information skills seems paramount in order to make sure that both the IT professionals and their local management in positions where communication is clear and open.
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